Part of global industrial engineering group Sandvik, Sandvik Coromant is manufacturing tools, machining solutions and knowledge that drive industry standards and innovations demanded by the metalworking industry now and into the next industrial era. Educational support, extensive R&D investment and strong customer partnerships ensure the development of machining technologies that change, lead and drive the future of manufacturing. 山特維克可樂滿隸屬于全球工業集團山特維克，是世界金屬切削刀具制造商，同時也是刀具解決方案和專業加工知識的提供者，致力于制定行業標準，不斷推出創新技術，在滿足金屬切削行業當前要求的同時，世界進入工業4.0時代。完善的培訓支持、巨大的研發投入以及強大的客戶合作關系確保山特維克可樂滿的加工技術不斷進步，進而改變和推動加工制造業的未來發展。 Technical Product & Services implementation ? Fulfills total delivery of technical solution and sales support to end-customers and distributors, in close cooperation with Account Managers to grow share of wallet at maintain, strengthen and develop customers. ? Coordinates and organizes interaction between technical and commercial departments of the company, as well as relevant distributor services for projects in the Sales department/Cluster entrusted. Prepares integrated solutions for customers. ? Engaged by Account Managers to visits to current and potential accounts. ? Support Account Manager in new product and service introduction to customers. ? Recommends products and services that fit well with clients’ business needs during solution offer with Account Managers. ? Responds to more complex technical questions regarding the organization’s products, systems or services. ? Develops and delivers training to educate internal employees and external partners and customers on the features of their purchase. ? Troubleshoots, investigates, and resolves technical problems that arise during or after implementation. ? Develops test applications used for testing modules, including customer-specific components. Support in Business Development o Develops business plans in conjunction with Account Managers as appropriate, to ensure market share increases/key product focuses within the sales department are achieved in line with financial targets and KPI’s. o Ensures proactive customer need analysis to be presented to Account Manager. 4. OTHER RESPONSIBILITIES 4.1 Ensures high quality and latest updates of data and information on all sales activities in CRM (Dynamics) within his/her zone of responsibility. 4.2 Participates in implementation of improvements made by the company. 4.3 Follows Internal Rules Regulations, in due time provides and correctly processes internal documents determined by the company. 4.4 Constantly improves and shares knowledge of the Sandvik Coromant Offer and quality of production, new tools and technologies. 4.5 Constantly increases the level of the professional development and own area of technical expertise through the training arranged by the company, and also independently. 4.6 Participates in trade shows and other company events when required. 4.7 Carries out other requests of the company management concerning activity of the company. 主要職責： 1. 支持刀具產品的售前,售中及售后技術服務工作 2. 刀具試切,優化客戶生產工藝及試用刀具的審核及管理 3. 參與當地銷售計劃的實施, 協助完成當地的各項銷售指標 4. 配合當地的銷售工程師為用戶提供優化的刀具方案及生產效率改善方案 5. 支持，完成客戶機床投資項目中的刀具方案 6. 客戶現場技術培訓及技術講座 7. 內部員工技術交流及培訓 8. 收集并總結刀具應用的成功案例供公司內部分享與交流 9. 收集并總結客戶對現有產品的改進建議及對產品研發的需求 10. 經理分配的其它相關工作 要求： 五年以上機械加工工藝技術管理經驗 熟悉金屬切削加工 英語四級以上，具備一定的聽說讀寫能力 機械工程類本科及同等學歷 勤奮好學，較強的獨立工作能力，團隊合作精神