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            更新于 5月16日

            Product Support Engineer Hotliner 產品技術支持工程師(熱線)

            1-1.5萬·13薪
            • 北京通州區
            • 3-5年
            • 本科
            • 全職
            • 招1人

            雇員點評標簽

            • 工作環境好
            • 免費班車
            • 同事很nice
            • 交通便利
            • 人際關系好

            職位描述

            自動化設備電氣機械/電力設備
            -During the on duty period, hotliner need to answer the customer phone call, make record in the ticket system
            -Support the enduser with all digital tools we have, like phone, remote video and remote access connection
            -Need to follow the issue during the on duty period and properly transfer to CCM or other hotliners in the end of the working period
            -sometimes need to travel to site to work on the machines to learn the new technology
            -Time to contain in the ticket system , and customer satisfaction are the KPI for the role
            -Support RPS office work
            Requirement:
            -Bachelor Degree or equivalent
            -3 years at least of technical assistance and field experience
            -knowledge of beverage technology (aseptic and not): combi/stand alone technology & trade/line eqps
            -ability to manage and satisfy customer requests

            工作地點

            通州區亦莊北京經濟技術開發區建安街8號

            職位發布者

            劉妍妍/HR

            三日內活躍
            立即溝通
            公司Logo西得樂機械(北京)有限公司
            About the Sidel GroupIn a world of constantly changing needs, today’s bottle is tomorrow’s old news. But by having approximately 5,000 skilled employees all over the world, we are able to listen to our customers, offering them reliable production-systems that are easily adaptable to new developments– without causing expensive downtime.The Sidel Group, headquartered in Switzerland, has production sites in 13 countries and 30,000 machines installed in 190 nations worldwide. Leading in packaging solutions, our value-added service secures both our customers& us with a sustainable business in the global environment.No doubts, no compromises, just A Better Match.關于西得樂集團在需求不斷變化的包裝世界,今天登場的新瓶,明天就可能被淘汰。在日益激烈的市場競爭中,西得樂能助您一臂之力!我們在世界各地有約5,000名技術熟練的員工,隨時傾聽客戶的聲音,向客戶提供靈活可靠的生產系統,輕松應對客戶的特殊發展需求和業務要求,避免造成耗費巨大的停機問題??偛吭O在瑞士的西得樂集團,已經在全球13個國家建立起生產基地,并在190個國家和地區安裝了30,000臺機器。我們的包裝解決方案處于領先地位,我們的增值服務可確保客戶與我們能夠在全球環境下始終維系持續穩健的業務合作?;バ挪灰?、盡善盡美,西得樂就是您的A Better Match。更多公司信息:www.sidel.com更多招聘信息:http://special.zhaopin.com/bj/2008/Sidel0304002/index.html
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