Stey is a new solution to urban living, offering modern urban professionals a smarter, more connected and exciting way of living. Stey delivers efficiency, flexibility and freshness via modern technology. Combining traditional hospitality with the smartest digital solutions, we have created an innovative balance of home and hotel. We have three fully operational properties in Beijing, and a pipeline for rapid expansion across China and key overseas markets. It is an amazing time to work at Stey and to be a part of what we are building. Stey 是一個全新概念的共享居住品牌，旗下設有享趣（北京）物業管理有限公司、北京久力酒店管理有限公司等實體公司，專注于共享公寓和設計酒店?，F代科技賦予 Stey 社群充分的高效性、靈活性與新鮮感。借助社會科學及智能算法，Stey 實現了家、共享居住及酒店之間的創新平衡，重新定義人與人之間的“聯結”。 我們在北京有三個全面運營的項目，以及在中國和主要海外市場快速擴張的渠道。在 Stey 工作，成為我們拓展版圖的一員，時光正好。

In short, this role is Hotel Operation+ Sales & Marketing + Community Building +Team Building rolled into one. 簡而言之，這個職位集酒店運營、銷售與營銷、社區建設、團隊建設于一身。 Essentially, you are your own boss. Imagine doing a job as if you were running your own business, where you get to decide and be responsible for key issues such as “who are the customers“，“how to keep them coming and loving the product”, “what kind of team do I want to build”, and essentially, “how to make sure the business is healthy and profitable”? This is in fact what being a Community Manager at Stey is all about. You are so much more than a hospitality operation manager, you take care of every aspect of the business. 本質上，你為自己代言。工作時需要你自己在一些關鍵事情上做出決策，例如目標客戶群是哪些，怎樣吸引客戶并讓客戶喜歡你的產品，你想打造什么樣的團隊，還有最重要的是怎么讓你的項目良性運行并盈利。以上這些基本就是 Stey 社區經理需要負責的內容。你不僅只負責項目運營，還負責與項目有關的方方面面。

Here are the major responsibilities 以下是崗位主要職責 Make sure smooth, satisfying and personalized hospitality is provided to Steyers； 確保社區員工為所有客人提供順暢、滿意和個性化的接待服務； Understand every bit of the project and handle work shifts, procurement, facilities management, safety and other related tasks in the daily operations of the community； 了解項目的每一個細節，進行排班、采購、維護、安保等社區日常運營的相關工作； Make decisions about the balance between long-term Steyer and short-term hotel guests, price-setting, holiday packages, etc. to maximize profits; 對長租和短租客人比例、價格、優惠套餐等做出決策，實現利益最大化； Build and keep great relationships with neighbors, government agencies, property owners and other related parties, and can respond well in case of emergency. 建立并維護和鄰居、政府機構、業主等其它相關方的良好公共關系，及時處理突發事件； Actively promote Stey to external parties whether it is an individual or a company to attract more customers； 積極對外向個人和公司宣傳來拓展客源; Contribute to the social media posts of Stey by providing materials for Wechat, Weibo，*********, etc.; 為 Stey 發布的社交媒體內容提供素材，如微信、微博和 ********* 等; Plan and host various community events so that both Steyers and the staff can have an active social life and more interactions； 策劃舉辦各種社區活動，豐富長租客人與員工的社交體驗和互動； Develop a close rapport with long-term Steyers, this is achieved by knowing what they like and don’t like, their pet peeves, so that they feel understood and pampered； 與長租客人建立密切的關系，了解他們的喜好，從而讓長租客戶感受到被理解和被尊重；

Build and train your team, so that everyone is as good, and in some areas perhaps even better than you are； 組建和培訓團隊成員，讓他們能像你一樣精通本職工作，甚至在某些方面比你更好； Offer constructive suggestions and new ideas during daily operations if possible. 在日常運營過程中能夠積極的思考，為更好的運營我們的社區歡迎提出想法和建議。

Job Requirements 崗位要求 Ability to communicate in English with a lot of confidence, we value verbal communication skill much more than how precise your grammar is； 英語交流能力強，我們更看重英文的口語交流能力，而不是糾結語法使用； Extraordinary interpersonal skills and great personality； 出色的社交技能、鮮明的個性和親和的性格； Enjoy being around with people, and have a genuine interest in learning more about them，a team player； 享受與客人及他人相處，并愿意去深入了解別人， 有團隊精神； Be curious about all things being unfamiliar with, always keen to explore yourself more both professionally and personally. 對不熟悉的事情有好奇心，持續關注自己在職業和個人方面的成長。