職位描述
Key Responsibilities
Assist customers with their inquiries and concerns in (English) via phone, chat, or email;
Communicate effectively with customers, showing empathy and patience;
Work as a part of a high-performing team, supporting and helping colleagues and your Team Lead as required;
Advocate the Trip.com culture both internally and externally;
Assist with ad hoc projects assigned by Team Leads / Supervisors.
具有大專及以上學歷。
英文流利,具備良好的英語書面和口頭溝通能力。
具備較強的團隊合作精神和溝通協調能力。
具有良好的問題解決能力和抗壓能力。
熟練使用辦公軟件,如Microsoft Office(Word、Excel、PowerPoint等)。
具備較強的學習能力和適應能力,能夠快速掌握新知識和技能。