職位描述
新員工培訓企業文化培訓管理層培訓內部培訓英語6級酒店/民宿
GENERAL MISSION職責概述
Under the general guidance and supervision of the Director of Human Resources, the Head of recruitment and training will assist in planning, controlling, coordinating and participating hotel staff training.
在人力資源總監的指導下,招聘兼培訓主管將主要進行計劃、控制、協調、參與酒店員工的招聘與培訓活動。
RESPONSIBILITIES AND MEANS職責和方法
1. Establishes hotel orientation, training, developing and evaluating systems.
建立酒店迎新培訓,完善并評估培訓系統。
2. Identifies training needs
分析培訓需求。
3. Develops training programs
提高培訓計劃。
4. Establishes standard policies and procedures for training
建立培訓政策及程序標準。
5. Conducts training
進行培訓工作。
1. Liaises with external resources personnel
建立與外界培訓資源的聯絡。
2. Ensure the staff compliance with hotel training policies and procedures
確保員工遵守酒店培訓政策及程序。
3. Oversee staff hotel training and effective staff management.
統一負責酒店的培訓工作以保證對全體員工的有效管理。
4. Reporting to the Director of Human Resources, responsible for Talent Acquisition.
在人力資源總監的管理下工作,負責酒店人力資源招聘事宜。
5. Participate site inspections for schools, colleges, and universities.
參與對職業技術學校,學院,高等院校的考察。
6. Ensures timely preparation and arrangement for interview, selection, and recruitment.
保證面試,挑選和招聘的準備工作和安排的及時性。
7. Adherence to pre, during and post employment checklists.
保管面試前,面試中以及面試后的雇員名單。
8. Processes all the Personnel Action Form coming in / out of the HR Office. Administrators employee’s confirmation, promotion / demotion, transfer, salary adjustment and resignation. Ensures all the forms and database are properly processed, filed and updated.
負責員工的個人變動表如轉正,升職,離職等記錄并歸檔。
ADMINISTRATIVE RESPONSIBILITIES行政職責
Maintains and updates staff training records, policies and procedures and other training matters. Conducts Training Needs. Analysis for management and supervisory staff to identify and determine training needs. Processes all the Personnel Action Form coming in / out of the HR Office. Administrators employee’s confirmation, promotion / demotion, transfer, salary adjustment and resignation. Ensures all the forms and database are properly processed, filed and updated.
管理和更新員工培訓檔案、酒店規章制度與工作程序以及其它培訓文件進行培訓需求調查,為管理層及主管員工分析及決定培訓要求。負責員工的個人變動表如轉正,升職,離職等記錄并歸檔。
TECHNICAL RESPONSIBILITIES技術職責
1. Skills Training.
技能培訓。
2. Analyses the data to determine priorities for different categories of staff.
分析數據決定有同級別的員工培訓要求。
3. Sets objectives for all programs to be conducted for the year.
為年培訓計劃制定目標。
4. Prepares Training Plans for the Hotel.
準備酒店培訓計劃。
5. Develops internal Training program based.
內部培訓課程。
6. Identifies number of internal trainers required.
尋找所需酒店內部培訓教官。
7. Determines selection criteria for internal.
制定內部挑選標準。
8. Develops Departmental & Management Trainers’ skills
完善部門及管理層培訓教官技能。
9. Management and supervisory training and General Programs Evaluates programs conducted
管理主管培訓及評估教程。
10. Maintains and activate library.
管理更新圖書館。
11. Maintains the necessary files for training activities summary.
管理并及時更新培訓的重要文件。
12. Schedules/runs trainers meeting.
安排參與培訓員會議。
13. Designs HR forms, documents and processes
設計人力資源表格,文件和程序。
1. Manage workers compensation and rehabilitation and medical insurance
管理員工康復和賠償以及醫療保險。
2. Manage the hotel’s superannuation scheme
管理酒店的養老金計劃。
COMMERCIAL RESPONSIBILITEIS 商業職責
To improve staff performance through training which creates staff loyalty and commitment. Prepares efficient work schedules considering the hotel and labor requirements
通過培訓,提高員工的工作質量,激發員工敬業及熱愛之情。在考慮酒店和勞力需求后制定高效的工作時間表。
HUMAN RESPONSIBILITIES 人際職責
1. Implements an effective staff relations and motivation program in the hotel.
建立良好的員工關系,促進酒店內部的培訓。
2. Develops and implements programs to ensure staff security and safety.
制定與完善確保員工安全的程序。
3. Disseminates information regarding staff activities, hotel personnel policies, procedures, and any information related to employer-associate relations.
發布有關員工更新,酒店人事規章制度與工作程序和酒店方與員工的信息交流的資料。
4. Responsible for ensuring a good team spirit and motivation of the team.
確保良好的團隊精神,并能激勵隊友。
5. Coordinates and executes staff social, athletic and recreational activities.
組織舉辦員工社交文體活動。
6. Maintains confidentiality at all times and maintains strict practice of office lock up and security of information.
1. Establish relationships with external organizations including government training agencies; training consultants; private training providers and professional associations
與外部機構建立良好的關系,包括政府培訓機構,培訓顧問,私人培訓供應商和行業協會。
REPLACEMENT AND TEMPORARY MISSION替代和臨時責任
Performs other duties as required by his supervisor or head of department
執行上級及部門負責人要求的其他
在任何時候都要對薪金保密,并嚴格執行辦公室出入及安全制度。